Caring People... Caring for Animals

Covid Update November 2020

OSHA and the OVMA have put together a new mandate for veterinary offices. They are requiring veterinary hospitals to remain curbside for the next 180 days. The only exceptions they are currently allowing are for owners to be present for end of life visits, to be shown how to perform treatments (such as injections or fluid administration), or if the animal poses a threat to the veterinary team. All these exceptions are only allowed if source control can be maintained. This means that we must keep information for contact tracing, allow for social distancing, and provide proper means of sanitation to those we allow in the building. This also means that masks are to be worn when communicating with team members outside or in your cars when a 6-foot distance cannot be maintained. We very much want to be able to return to our “normal” operations but ask for your understanding as we move forward in the ways the law is allowing. We miss seeing your beautiful faces, but rest assured we are taking extra special care of your pets while they are with us. Thank you for trusting us through these difficult times.

We would also like to take this opportunity to thank our amazing team! They have been working tirelessly and taking on all the challenges this year has brought us (and there have been many!) with grace. With patience and kindness, we will make it through!